Happy Halloween from Chanel!
At this time Charnock & Company is busy. Extremely busy! We are busy in that we are talented and creative. We are also intelligent, honest, nice, and lucky. We strive to maintain positive relationships with our contractors, suppliers, vendors and reps (as well as the clients).
Some make that process quite difficult, and we do not support them. We choose manufacturers who have products that are both well designed and appropriate for the application.
Beyond that, we choose manufacturers and vendors who offer professional service, and employees (reps, office workers, etc.) who are both knowledgeable and nice.
We support those, who, if and when there is a problem, assist in the necessary steps to solve the problem; particularly when the issue in question is a result of manufacturing. Or even worse, a problem caused by Charnock & Company.
Our clients lean toward more lucrative items. As such, one would hope that the manufacturer and its representatives are also better and lucrative.
This is not always the case. Unfortunately, many are not.
Though one is tempted to make a listing of all the pretentious men, insipid women, unknowledgeable and rude personnel. I am not going to do so at this time.
It is a waste of time. What I will do is provide a list of the most professional, diligent, knowledgeable, talented and honest parties in my industry.
A sincere, heartfelt thank you to the individuals below.
You have all gone above and beyond the norm, or any of your competitors. You are one more reason why Charnock & Company is so busy. As such, we pass our busy-ness and business on to you.
Patricia Martin Baretela
Senior sales associates
Baker Knapp & Tubbs NYC Showroom
Patti from Baker, Knapp and Tubbs, is one of the industry mavens for a furniture resource of well-designed and well known products that designers use consistently. She has always treated us well, even back in the days when we designed two apartments a year. She is knowledgeable and one of the few reps that treats both us and our clients nicely and will answer all of the questions, thoroughly and honestly; a rarity in our industry. (Perhaps more importantly, she shares designer clothing trade resources with Sheri, who has worked with me for twenty five years.)
I almost forgot to add Carmine, as he is an even closer friend than a business associate. Very close friend indeed, but also one of the most knowledgeable people I work with. He is both extremely intelligent and creative, and thorough as is possible. He furnishes presentation materials in excess of what most others would provide to insure that the client is both impressed and won over. I welcome and value his speaking directly to the client to insure we are correctly addressing the requirements of same. He is like a brother to me, and I’m more grateful for that than anything I wrote above.
Kravet NYC Design Showroom
Bonnie could be (and should be) be the role model for every single person to work in the fabric or furniture industry. She is well experienced, knowledgeable, and always helpful and supportive. Although Kravet has become an indispensible manufacturer in all regards, it is made far more so by the presence of Bonnie.
George is a more recent addition to Charnock & Company specifications. However, I believe the addition will be long term both in regards to the amazing (And unlike others) talent of his, and the craftsmanship offered. Both somewhat unusual in his industry, as well as unusual in this country.
Senior Sales Manager
Carol and I go back a few years. Ironically, or not, I work with her more now than previously. She is always receptive to whatever clients or issues we might have at the moment, provides accurate support, and is also great company for dinner. I’ve also known her “boss” for many years, and am happy to support both Evenson Best and Carol specifically.
Angela Brown Ltd
Elizabeth works for a woman I have known for a very long time, in several capacities. Aside from Angela having developed a unique representation of some of the best fabrics available, she employs one of the best reps we work with. Charnock & Company is happy to consistently use these products and support both of the above noted women.
Major Mills, Inc.
One of my primary associates, Kathy Pereira works exclusively with Major Mills.
As such, she emphatically states that Roz is an invaluable addition to our team. Her showroom offers fabrics from all of the major manufacturers. They order memos, samples and get them to us in an expeditious manner; always treating our projects with the highest of priority.
Customer Service Representative
Sharon offers us prompt, efficient sampling, CFA’s, charges etc., in a pleasant format and with complete professional demeanor. Adjectives such as pleasant and professional do not often occur in the same sentence. As one of my past lives was a contract designer (for twenty years) I used Knoll fabrics from the onset of my residential career. Many other residential designers have now jumped on board, but I was there from the get-go. Good fabrics, with a great rep.
Charnock & Company has worked with every single manufacturer competitor of Ann Sacks in the industry. Every single job we do requires such products. Anne Sacks and Setta are unquestionably the front runners. Setta is beyond accommodating to our varied and multiple needs, and well beyond what is offered by other manufacturers and reps in that venue. Ann Sacks offers many stellar and beautiful products; Setta is the greatest and most beautiful of all of them.
Vukel Contracting Inc.
We would use Ken on any job, and he has successfully done most of them for us. We will use a client’s specified contractor if required. However, if we are forced to work with a contractor from hell (and there are plenty), we can become the designers from hell. We always win.
Ken is (and will remain) one of the primary collaborators of our continued success.
Andrew J. Zetterstrom
Senior Sales Representative
AJ and I have only met recently. I have dealt with Lightolier in some capacity for over twenty years, and he is by far the best representative of this manufacturer I have ever dealt with. It feels as if we have worked together for a lot longer than what is actual timeframe. Charnock & Company is well assisted by AJ’s knowledge and assistance, which in more ways than one illuminates our projects.
The photographs shown in conjunction with this blog posting are various interior shots of the autumn interior decor package added to the Charnock residence.